Lining
up or rushing to the nearest PLDT office to pay your PLDT bills will soon be a
thing of the past, as PLDT HOME and Bayad Center roll out the PLDT Pay Express
machine.
The
PLDT Pay Express Machine is a touch-screen, self-service machine that accepts
cash notes like a vending machine. It is very easy to use with its customer-friendly
menu buttons that make for an easy “Touch-Pay-Go” process and quick bills payment
experience. And since these are located outside the PLDT offices, it means that
customers can now make payments even beyond regular office hours, or even
during weekends. Customers can truly enjoy the freedom to pay their bills any
time of the day and any day of the week.
Subscribers
of PLDT HOME, SME and Home Bro can now pay their bills on the PLDT Pay Express
Machine. Prepaid phone customers of Smart, Talk ‘N Text and Sun can also do
their load transactions in this machine. Currently, this service will be available
in Mandaluyong and Marikina PLDT Sales and Service Centers. Future rollouts
will be done until the end of the year, with Cebu, Davao, Baguio and other Metro
Manila sites starting in May.
According
to PLDT Consumer Credit & Collections VP Jonel M. Ladaban, number of
users has quadrupled from the time they piloted its use in December 2015. “We’ve
also seen an increase in the number of repeat customers using this service
which is indicative of growing confidence in its ease of use and convenience,” he
said.
Earlier
this year, PLDT HOME also launched the Pay Express Truck in Cebu and Manila.
This mobile payment center doubles the cashier capacity in the PLDT Sales and
Service Centers during peak periods, allowing for a faster payment experience.
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